Element Materials Technology

System Matter Expert - Lead to Cash

Job Locations UK-Edinburgh


Element has an opportunity to join our team as System Matter Expert (SME) – Lead to Cash.  In this role, you will form part of the implementation and support team delivering D365, working closely with the Global implementation team and local teams; Operations and Global Business Services within this workstream.



  • Be the expert in the required subject matter workstream – i.e. Lead to Cash – crossing over operational processes (Sales Order / Invoice) and shared service centre (AR/Collections) processes
  • Lead system integrations, in collaboration with L2C business owner; documenting processes and disseminating key milestones to all relevant stakeholders
  • Drive the processes of data cleansing, migration, and validation of the required L2C workstream, from
  • Customer data triangulation, Sales Categories / Product, Credit Management, Open AR invoices and Cash Applications
  • Collaborating with Global Process Lead, Operational teams, and Shared Service Centre teams to ensure integrations and migrations into D365F&O with the knowledge of the global processes designed for the workstream specific
  • Drive Change Management between current and future processes
  • Deliver training materials and provide end user training – travel to Operational Facilities will be required
  • Provide expert advice to the business in best use of Dynamics 365F&O functionality
  • Investigate problems with Microsoft Dynamics 365F&O modules, diagnose and perform root causes and resolve issues
  • Provide end-user application support on-demand including troubleshooting and resolution; make decisions that best resolve product related issues and appropriately escalate issues that require IT and/or business management involvement

Skills / Qualifications

  • Significant experience in the SME workstream – Lead to Cash / Accounts Receivable Processes
  • Significant experience working with Microsoft Dynamics 365F&O, Office Suite, Azure Dev Ops
  • Advanced critical thinking ability including strong problem solving, analytical, prioritisation and project management skills
  • Capability to interpret business requirements and processes and translate them to system functionality


Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 7,500 brilliant minds operating from 200 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.


When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.


While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.


Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.


All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.


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