We are seeking a friendly and organized Receptionist to join our team. In this role, you will be the first point of contact for our clients and visitors, creating a welcoming atmosphere and ensuring smooth day-to-day operations. You will handle various administrative tasks, maintain communication channels, and support the team in delivering excellent service.

Position will be based in Ghatkopar West, Mumbai, India

• Front Desk Management: Greet and assist visitors, clients, and staff in a courteous and professional manner
• Communication: Answer and direct incoming phone calls, take messages, and respond to inquiries promptly
• Appointment Scheduling: Manage calendars, schedule appointments, and coordinate meetings for staff members
• Administrative Support: Perform various administrative tasks, including data entry, filing, and maintaining office supplies
• Mail and Package Handling: Receive, sort, and distribute incoming mail and packages; prepare outgoing mail
• Record Keeping: Maintain accurate and up-to-date records of visitor logs, appointments, and other documentation
• Office Coordination: Ensure the reception area is tidy, organized, and stocked with necessary materials
• Customer Service: Address client concerns and inquiries with professionalism and empathy, escalating issues as necessary
• Collaboration: Work closely with other team members to support various projects and initiatives

• High school diploma or equivalent; additional certification in office management or related field is a plus
• Previous experience as a receptionist or in a similar customer-facing role is preferred
• Excellent verbal and written communication skills, with a friendly and approachable demeanor
• Strong multitasking abilities and attention to detail to manage various tasks effectively
• Proficient in MS Office Suite (Word, Excel, Outlook) and comfortable using office equipment (phones, printers, etc.)

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Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) 

“If you need an accommodation filling out an application, or applying to a job,  please email Recruitment@element.com”