• Global Sales Account Specialist

    Job Locations UK-Warwickshire-Warwick
    ID
    2018-2045
  • Overview

    Element has an opportunity for a Global Sales Account Specialist. The primary function of the Account Specialist role is to be a central, global point of contact for both dormant and existing Element customers not covered by any of the other Element sales roles.

     

    In this position you will be responsible for proactive, outbound telephone communications with dormant, existing, and new customers with the intention of introducing yourself as a central sales support contact for the customer, discovering request for quotations (RFQs) and gathering actionable feedback on past experiences with Element. In addition, you will engage with existing customers as part of sales / marketing campaign follow up. Typical goals could be to set tradeshow appointments, register seminar attendees and future interest for Element events, gather feedback on marketing campaigns / sales literature, and discover new RFQ opportunities.

     

    Responsibilities

    • Actively utilize Dynamics CRM to log and track performance to monthly goals for total calls, live conversations, RFQs, appointments, campaign activities, etc
    • Ensure accurate contact details, remove duplicate records, and add new information to CRM contact records
    • Build and maintain a working knowledge of Element’s service offerings
    • Interact with Element’s Tactical Marketing Manager, heads of business units and sales teams to ensure proper list segmentation, targeting, and messaging
    • Efficiently distribute new RFQs, customer feedback, and campaign activities to the appropriate stakeholders
    • Raise awareness of Element’s services by contacting targeted prospect companies for the purposes of cross selling or marketing campaign follow up
    • Collect and distribute reports on performance and opportunities for improvement
    • Maintain ongoing relationships with the sales team and business unit heads
    • When necessary, assist Client Support Coordinators with Inbound lead management tasks and responsibilities
    • Additional sales responsibilities such as quote follow up and pipeline management as required
    • Ensure compliance with all Element policies including but not limited to terms and conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook
    • Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance

    Skills / Qualifications

    • German and / or Dutch language proficiency strongly preferred
    • Previous sales experience is preferred but not required
    • Significant outbound sales prospecting experience is considered desirable
    • Bachelor’s degree or equivalent strongly preferred 
    • Ability to read and interpret documents such as customer quotes / contracts, marketing materials, and customer testing specifications
    • Ability to write routine reports and correspondence and to speak effectively before groups of customers or employees of organization
    • Ability to calculate figures and amounts such as discounts, interest, commissions and proportions and apply concepts of basic algebra and geometry
    • Ability to solve practical customer problems
    • Ability to interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form
    • A valid driver’s licence, with an acceptable driving record under Element’s policy
    • Experience in interpreting testing procedures and requirements
    • Proficiency in Microsoft Applications (Word, Excel)
    • Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities

    Company Overview

    Element is the best and most trusted testing partner in the world providing high value, critical services to the Aerospace, Transportation, Oil & Gas, Fire & Building Products and Infrastructure & Environmental sectors, where failure is not an option.

     

    Our purpose is a simple one. We make certain that all of the materials, products and devices we test, inspect and certify for our customers are always safe in their end application; are of marketable quality; are compliant with all relevant industry standards and regulations and are ultimately fit for purpose.

     

    Element’s expanded network of over 6,000 Engaged Experts are trusted by organizations to test and advise on the safety, quality, performance and compliance of their products, systems and operations.

     

    Diversity Statement

    At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

     

    All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: race, colour, age, religion, gender, national origin, disability, and/or protected veteran status, or other characteristics in accordance with the applicable governing laws.

     

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