Element Materials Technology

IT Developer / Analyst

Job Locations UK-Edinburgh
ID
2021-6586

Overview

Element has an opportunity for a new IT Developer Analyst to become part of our EMEAA Application team. The ideal candidate will have an understanding of business strategy and use this knowledge to identify improvements to current processes and evaluate technology solutions to business needs.

 

In this role you will be responsible for the 2nd / 3rd line support of key business systems and applications, particularly a critical LIMS system, therefore some software development experience (e.g. .NET, C#, VB) would be preferred. 

 

Responsibilities

  • Specify problem definition and define scope and objectives in relation to the business requirements
  • Design, develop and implement software solutions to satisfy identified business needs
  • Understand the business impact of change and contribute to the documentation of and monitoring of that impact
  • Communicate effectively with technical, business, operations and support audiences and use specialist knowledge to engage them appropriately
  • Build on techniques and best practice available to help provide continuous improvement
  • Perform testing and validation of systems
  • Provide technical and end-user support for systems, liaising with other IT teams as necessary
  • Delivering a high level of customer service both face to face and remotely
  • Produce high quality technical and end-user support documentation
  • Ensure that all incidents, problems and requests recorded through the ServiceNow system are resolved within target service levels
  • Develop peer networks internally and externally to keep up to date on the business and current industry standards

Skills / Qualifications

  • Preferably educated to degree level or equivalent in a Computer Science related subject
  • Experience in an application support or technical systems analyst role
  • Software development experience (e.g. .NET, C#, VB)
  • Experience of supporting diverse global applications in multiple geographic regions
  • Any experience of working within a Laboratory environment would be an advantage
  • Excellent written and verbal communication skills
  • Ability to present effectively, multi-task and prioritize workload
  • Ability to deal with change and the demands associated with responding to competing priorities
  • Experience of database structures and a working knowledge of MS SQL and MS Access
  • Working knowledge of Microsoft applications (SharePoint, Office 365, PowerApps, Flow etc.)

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Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 6,500 brilliant minds operating from 200 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

 

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

 

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

 

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

 

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: race, colour, age, religion, gender, national origin, disability, and/or protected veteran status, or other characteristics in accordance with the applicable governing laws.

TIC Council Statement

Element is proud to be a full member of the Testing, Inspection & Certification Council (the “TIC Council”), an international association representing independent testing, inspection and certification companies. 

 

Members of the TIC Council must implement and abide by the TIC Council Compliance Code. Element has therefore issued an overarching Code of Conduct which is supported by our Compliance Programme. A copy of the Code of Conduct and more information about our Compliance Programme can be found in the Governance and Integrity section of www.element.com

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