Element Materials Technology

Head of Operations

Job Locations UK-Buckinghamshire-High Wycombe
ID
2021-7102

Overview

Element has an opportunity for a Head of Operations. In this role you will be reporting to the General Manager and perform a variety of leadership responsibilities within the assigned location to ensure timely and accurate test results are delivered.

 

All Operational Leadership positions must be proficient in a number of core business skills including but not limited to compliance to established safety rules, code of conduct, and company policies and procedures.

 

Responsibilities

  • To be instrumental in the achievement of efficiency targets within the UK client base
  • Development and delivery of performance reports and presentation of such.
  • To liaise with the Head of Auditor Resources, to ensure that sufficient auditors are available to deliver the UK audit schedule
  • Operating in a balanced manner focused on the what and the how, at all times through continuous performance improvements
  • Working with all staff to build high performing teams where all staff play a vital role and live the company values
  • Run weekly and monthly SQDC conference calls
  • Provide performance reports to the GM and EVP as and when required
  • To work with the Audit Resources and Technical & Approvals teams in the delivery of client audit programmes and deliver operational efficiencies

Skills / Qualifications

As a Head of Operations will need to have: 

  • Education at degree level
  • Excellent computer skills – Microsoft Office suite and some knowledge of customer databases
  • Track record managing and developing teams ensuring they have the correct skills and training to undertake their roles.
  • Demonstrable experience in an operational role
  • Experience of the certification industry and its operations (desirable) 
  • Knowledge of ISO and supply chain standards (desirable) 

To be successful an individual should be able to demonstrate: 

  • Excellent customer service attitude and skills
  • Project management abilities, excellent organisation, time management and finishing skills
  • Prompt, accurate and reliable approach
  • Diplomatic, yet firm when necessary
  • Ability to work to tight deadlines and under pressure
  • Excellent interpersonal skills
  • Self-starter with good organisation skills
  • Strong communication skills, both written and oral
  • Confidence dealing with stakeholders at all levels

#LI-JB

Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 6,500 brilliant minds operating from 200 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

 

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

 

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

 

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

 

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: race, colour, age, religion, gender, national origin, disability, and/or protected veteran status, or other characteristics in accordance with the applicable governing laws.

TIC Council Statement

Element is proud to be a full member of the Testing, Inspection & Certification Council (the “TIC Council”), an international association representing independent testing, inspection and certification companies. 

 

Members of the TIC Council must implement and abide by the TIC Council Compliance Code. Element has therefore issued an overarching Code of Conduct which is supported by our Compliance Programme. A copy of the Code of Conduct and more information about our Compliance Programme can be found in the Governance and Integrity section of www.element.com

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