Element Materials Technology

Customer support coordinator

Job Locations AU-NS-Sydney | AU-CT-Canberra | AU-QL-Brisbane | AU-VI-Melbourne


Warringtonfire Australia has an opportunity for a Customer support coordinator to join our growing team. You will work within the fire safety consultancy team to provide specialised support for request for tenders and fee proposals. Enjoy our comprehensive benefits package and professional development through Element Academy, our virtual place of learning to support your career aspirations. Part time would be considered for the right candidate. This role can be based in any of our Australian offices located in Sydney, Brisbane, Canberra, Melbourne or Perth. 

Warringtonfire is proud to be part Element one of the fastest growing companies within the Testing, Inspection & Certification sector. 



  • Prime responsibility for completing and managing formal RFTs and fee proposals for the team. This will involve working closely with the fire safety engineers to compile the specific technical information

  • Interpret client briefs to identify and source the best content and knowledge to support submissions

  • Author, coordinate and support responses to RFTs, Expressions of Interest (EOIs), award submissions and presentations

  • Create content for social media channels and our website to enhance our brand, and contribute to employee engagement

Skills / Qualifications

  • Tertiary qualification in a relevant discipline - eg Communications / Marketing / Journalism / Sales or proven experience in a similar field. Graduates welcome to apply
  • Able to demonstrate experience writing high quality RFP’s / customer proposals

  • Excellent writing and presentation skills

  • Able to work under pressure, fast/accurate and deadline-driven

To apply please email allison.harrow@warringtonfire.com

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Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 6,500 brilliant minds operating from 200 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.


When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.


While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.


Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.


All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: race, colour, age, religion, gender, national origin, disability, and/or protected veteran status, or other characteristics in accordance with the applicable governing laws.

TIC Council Statement

Element is proud to be a full member of the Testing, Inspection & Certification Council (the “TIC Council”), an international association representing independent testing, inspection and certification companies. 


Members of the TIC Council must implement and abide by the TIC Council Compliance Code. Element has therefore issued an overarching Code of Conduct which is supported by our Compliance Programme. A copy of the Code of Conduct and more information about our Compliance Programme can be found in the Governance and Integrity section of www.element.com


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