Element Materials Technology

Client Manager

Job Locations Work From Your Own Home | UK-Buckinghamshire-High Wycombe | UK-Cheshire-Warrington


BM TRADA, part of Element, the market leader in Testing, Inspection and Certification services, has several vacancies for home-based Client Managers to join our growing team. This is a great opportunity to develop your career within the Product Certification team of BM TRADA providing certification to companies involved in the production of products such as timber or steel construction products, security and fire doors and windows. This opportunity is fully remote with travel across the UK.



  • Manage a number of BM TRADA customers, both new and existing, in the door, window, timber and steel construction products and installation certification schemes
  • Plan, book and carry out factory assessments of manufacturers within the timescales required under the rules of the certification schemes
  • Plan, book and carry out site assessments of installers and maintainers of products within the timescales required under the rules of the certification schemes
  • Review and approve responses to any non-conformances raised during audit visits
  • Accurately record findings during client assessment visits and submit reports in line with operational target objectives
  • Review and approve responses to any non-conformances raised during audit visits within agreed timescales
  • Act as the first point of contact for any technical/certification queries that customers may have
  • Produce quotations for changes to the scope of certification for existing customers and to implement these changes once agreed
  • Gather and review test evidence and assessment results and to make certification decisions on behalf of BM TRADA

Skills / Qualifications

  • Excellent attention to detail
  • Good IT skills with knowledge of Microsoft Office (Word and Excel)
  • Ability to work under pressure
  • Logical, methodical planning skills
  • Excellent time management skills
  • Project management skills
  • Experience of meeting deadlines
  • Excellent telephone manner
  • Able to operate as part of a team or alone
  • Willingness to travel extensively, both in the UK and abroad
  • Experience in the construction sector preferably with knowledge of the factory processes and the British and European standards involved in the production of products
  • A good general education including as a minimum English, Mathematics and Sciences (Grade C or above)
  • Full certification scheme training, including the IRCA ISO 9001 Lead Auditor qualification, will be provided

#LI-Remote #LI-JB1

Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 6,500 brilliant minds operating from 200 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.


When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.


While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.


Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.


All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: race, colour, age, religion, gender, national origin, disability, and/or protected veteran status, or other characteristics in accordance with the applicable governing laws.

TIC Council Statement

Element is proud to be a full member of the Testing, Inspection & Certification Council (the “TIC Council”), an international association representing independent testing, inspection and certification companies. 


Members of the TIC Council must implement and abide by the TIC Council Compliance Code. Element has therefore issued an overarching Code of Conduct which is supported by our Compliance Programme. A copy of the Code of Conduct and more information about our Compliance Programme can be found in the Governance and Integrity section of www.element.com


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